For the price that you pay, the least you expect is competency and professionalism. Pretty basic eh? Not sure about competency but as far as professionalism goes, I’m sitting here waiting for Dr Sandra Chu whom I’m told is going to be 45min late. (End up its 1.5 hours late btw) The receptionist only informed me at my appointment time. It’s akin to a friend who is very late but has no courtesy to inform you until you have already reached. And isn’t 45min a bit too long?! (And again, it was a 1.5hours wait) Now I’m afraid to let the dentist do the fillings because what if the unprofessionalism extends to the dental work? But I’ve no choice because I’ve already took leave off work to come here. If I must add, another dentist is available after 45minutes but since she’s less experienced, I’ve decided to just wait for Dr Chu. Also, this dentist was recommended by the receptionist. Are patients’ time worth less than the dentists?
Update: i have seen her after 1.5 hours but she’s completely unapologetic at all and so arrogant.
When I told her about my dental history and the reason I hop around etc, she later retorted and says she doesn’t want to do the fillings for me because she doesn’t think she will do a better job than the other dentists and don’t want me to complain/redo the fillings after that. I believed she said that because she didn’t like the fact that this patient is criticising fillings done by dentists as if all patients should just worship their dentists???. Anyway, since she said that she would not have done better than the other dentists and “might even do a worse job”, I highly suggest all of you take her advice on that.
You do not want to subject your mouth to someone who had decades of experience and tells a patient she might do a worse job at doing fillings than other dentists.
I only redid my fillings when they were discoloured and turning yellowish grey after 1 day.
I complained to her because of the gaps in between my front teeth was not aethstically pleasing and the back molars were hard to floss after the fillings. I don’t think that these criticisms are unfair. I think that her ego needs to be in check.
But I do agree with her on the point that she says she’s not willing to do the filings for me because I was not prepared for a chance of root canal. She says there’s a 50% chance. Ok fine. If the patient is unready and so the dentist doesn’t wanna do it I think that’s fair.
But the whole session with her makes me seems like shes arrogant and she looks nothing like her kind demeanour in the photo on the Tp dental website.
Update: i have seen her after 1.5 hours but she’s completely unapologetic at all and so arrogant.
When I told her about my dental history and the reason I hop around etc, she later retorted and says she doesn’t want to do the fillings for me because she doesn’t think she will do a better job than the other dentists and don’t want me to complain/redo the fillings after that. I believed she said that because she didn’t like the fact that this patient is criticising fillings done by dentists as if all patients should just worship their dentists???. Anyway, since she said that she would not have done better than the other dentists and “might even do a worse job”, I highly suggest all of you take her advice on that.
You do not want to subject your mouth to someone who had decades of experience and tells a patient she might do a worse job at doing fillings than other dentists.
I only redid my fillings when they were discoloured and turning yellowish grey after 1 day.
I complained to her because of the gaps in between my front teeth was not aethstically pleasing and the back molars were hard to floss after the fillings. I don’t think that these criticisms are unfair. I think that her ego needs to be in check.
But I do agree with her on the point that she says she’s not willing to do the filings for me because I was not prepared for a chance of root canal. She says there’s a 50% chance. Ok fine. If the patient is unready and so the dentist doesn’t wanna do it I think that’s fair.
But the whole session with her makes me seems like shes arrogant and she looks nothing like her kind demeanour in the photo on the Tp dental website.
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